Ruijie Community

Title: The network connection is down or a DNS resolution error has occurred. [Print this page]

Author: it@jmc.edu.ph    Time: 2024-8-17 22:17
Title: The network connection is down or a DNS resolution error has occurred.
The switch cannot connect to the cloud even though it is connected to the internet.
the domain it is using is iotsvr-as.ruijienetworks.com:5683 to connect to cloud management

Author: v-xiewenyu@ruij    Time: 2024-8-17 22:25
Dear Ken,
You may try amend your DNS Server as 8.8.8.8 in the eWeb of the ES switch, it supposed to work.


Regards,
Lex


Author: it@jmc.edu.ph    Time: 2024-8-17 23:14
GTAC-Lex replied at 2024-8-17 22:25
Dear Ken,
You may try amend your DNS Server as 8.8.8.8 in the eWeb of the ES switch, it supposed to  ...

thanks it really works





Welcome to Ruijie Community (https://community.ruijienetworks.com/) Powered by Discuz! X3.2