Title: Cloud No synchronize [Print this page] Author: elroumi@live.co Time: 2024-9-5 07:13 Title: Cloud No synchronize My problem is that the AP does not synchronize with the Cloud when it is directly connected to the Mikrotik, but when I connect the AP to my ISP router it synchronizes without problem. Author: linenzhi@ruijie Time: 2024-9-5 08:35
Hello dear
Thanks for contacting us.
Based on the problem you described, are there any port restrictions on Mikrotik?
The synchronization configuration of our devices with the cloud needs to ensure that TCP 80,443,25857 and UDP 3478,3479 are available on the network.
Can you check on that and refer to us?
Best regards
Sean Author: elroumi@live.co Time: 2024-9-6 01:12
GTAC-Sean replied at 2024-9-5 08:35
Hello dear
Thanks for contacting us.
Based on the problem you described, are there any port restrict ...
I add those port but still not working
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