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Title: Ruijie AP820-I that cannot go online in the Ruijie Cloud [Print this page]

Author: fuad@nale.co.id Time: 2024-9-7 13:24
Title: Ruijie AP820-I that cannot go online in the Ruijie Cloud
"I have a Ruijie AP820-I that cannot go online in the Ruijie Cloud, even though it has already received an IP address in the cloud. I have also tried changing the CWMP settings. Could you please provide a solution?"

Author: guominxiang@rui Time: 2024-9-7 13:32
Hello,
Please kindly refer to this guide to fix your issue: https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3017&extra=page%3D1
If the issue still exists, please help to collect the result of all your test screenshot and talk with me again. I would be glad to help you in Community.

Best regards,
Micca

Author: fuad@nale.co.id Time: 2024-9-7 13:53
Edited by SLAMET FUAD DWIANTO at 2024-9-7 13:55

GTAC-Micca replied at 2024-9-7 13:32
Hello,
Please kindly refer to this guide to fix your issue: https://community.ruijienetworks.com/for ...

Author: guominxiang@rui Time: 2024-9-16 17:23

SLAMET FUAD DWIANTO replied at 2024-9-7 13:53
GTAC-Micca replied at 2024-9-7 13:32
Hello,
Please kindly refer to this guide to fix your issue: htt ...

Hello,
If ping domain failed, pls try to change DNS to 8.8.8.8 and test again
CLI command: Ruijie(config)#ip name-server 8.8.8.8
Web configuration:

Micca

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