Title: Problem with access to cloud [Print this page] Author: luis.aranda@lua Time: 2024-9-17 02:41 Title: Problem with access to cloud I'm have trouble to accessing the cloud, I don't receiving the recovery code. I need to acces to set up the access point
Thank you Author: guominxiang@rui Time: 2024-9-17 09:42
Hello Luis Aranda,
I‘m sorry that we can't provide a specific solution for you based on current information.
Can you help to check the following aspects:
What is the specific problem? Can't log in to cloud account? Or can't log in to the device?
-If the problem is with the device, may I ask what is your device model?
-If the problem is cloud account, could you please provide the screenshot of the fault?
Best regards,
Micca Author: luis.aranda@lua Time: 2024-9-17 14:25
