James Lopez replied at 2024-12-9 16:00
Is there a solution to this problem?
Hi sir, May I know your device model? May I know your topology, is there any firewall in your environment? The synchronization configuration of our devices with the cloud needs to ensure that TCP 80,443,25857 and UDP 3478,3479 are available on the network. Can you check on that and refer to us? Best regards, Steve |
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