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Title: Problem with connection With EG105G-V3 & RG-ES208GC [Print this page]
Author: handyhi@spearcr Time: 2024-9-22 23:18
Title: Problem with connection With EG105G-V3 & RG-ES208GC
Edited by scross at 2024-9-22 23:57
I have problem when one of my computer (Windows 10) connected through lan either in router (EG105G-V3) or switch (RG-ES208GC), it will turn off my vpn l2tp ipsec, and my switch will be appear offline in cloud. If i disconnect the lan to that computer, the vpn turn back on and switch turn back online. For the computer i use dell optiplex micro
Topology
Author: wangyanjun3@rui Time: 2024-9-23 10:00
1. did you config the vlan id in switch and EG device?
2. when the device is offline, did you try ping the 8.8.8.8 from your laptop?
3. Which method does the EG device use to access the Internet？ DHCP or PPPOE?
Looking forward to your kind reply.
Best Regards
Tom
Author: handyhi@spearcr Time: 2024-9-23 20:23
1. default config for vlan id
2. when the switch is offline in cloud, i can still access internet
3. dhcp
Author: v-shaojinren@ru Time: 2024-9-23 23:37
Hello Scross,
Could you check if your PC is configured with a static IP address?
For Windows:
- Open the Control Panel:
- Press Windows Key + S and type "Control Panel," then select it from the search results.
- Go to Network and Sharing Center:
- Inside the Control Panel, click on "Network and Internet" and then choose "Network and Sharing Center."
- Open Network Adapter Settings:
- On the left side, click on "Change adapter settings."
- Access the Properties of Your Network Connection:
- Right-click on the active network connection (usually labeled as "Ethernet" or "Wi-Fi") and select "Properties."
- Check the Internet Protocol Version 4 (TCP/IPv4) Settings:
- In the list of connection items, scroll down and select "Internet Protocol Version 4 (TCP/IPv4)" and click the "Properties" button.
- Determine if a Static IP is Configured:
- In the TCP/IPv4 properties window:
- If "Obtain an IP address automatically" is selected, your PC is using a dynamic IP (DHCP).
- If "Use the following IP address" is selected, your PC is configured with a static IP.
- View Static IP Settings (if applicable):
- If "Use the following IP address" is selected, you’ll see the specific IP address, subnet mask, and default gateway entered. This confirms that the PC is using a static IP address.
FormacOS:
- Open System Preferences:
- Click on the Apple icon in the top-left corner and select "System Preferences."
- Go to Network Settings:
- Select Your Network Connection:
- In the left pane, select your active network connection (usually "Wi-Fi" or "Ethernet").
- Check the IP Configuration:
- Click on the "Advanced..." button at the bottom-right.
- Go to the "TCP/IP" tab.
- Under "Configure IPv4":
- If "Using DHCP" is selected, your PC is using a dynamic IP.
§If"Manually" is selected, your PC is using a static IP, and youcan see the configured IP address and subnet.
Author: handyhi@spearcr Time: 2024-9-24 03:11
pc is configured with dhcp
Author: v-saul@ruijie.c Time: 2024-9-25 09:08
Hi Scross,
When the devices go offline after connect your PC, is the web management still available?
If yes please check the cloud configuration on web and try to ping google frome devices
Best Regards
Author: handyhi@spearcr Time: 2024-9-30 20:17
Edited by scross at 2024-9-30 20:20
TAC-Saul replied at 2024-9-25 09:08
Hi Scross,
When the devices go offline after connect your PC, is the web management still availabl ...
solved, the computer is uploading to google drive and take the whole network bandwidth, and it's looping with failed upload.
Disconnected the pc, change it with new one solve the problem.
web management still available with the gateway, and when enter the eweb, the topology is there all online
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