Ruijie Community

Title: Problem 2.4GHz [Print this page]

Author: joseluisrc18@gm Time: 2024-9-24 11:28
Title: Problem 2.4GHz
Devices connected on the 5GHz band work fine, but devices connected on the 2.4GHz band do not work Internet.

Author: wangyanjun3@rui Time: 2024-9-24 11:48
Dear customer
Did they use the same ssid or different ssid?

Author: joseluisrc18@gm Time: 2024-9-26 12:05

GTAC-Tom replied at 2024-9-24 11:48
Dear customer
Did they use the same ssid or different ssid?

Hi Tom,
Use the same ssid. But also use a new ssid on 2.4GHz (only for IoT devices). And I have the same problem; everything that connects to 2.4GHz networks is left without internet access.

Thanks,

Author: wangyanjun3@rui Time: 2024-9-26 13:14

User 68989 replied at 2024-9-26 12:05
Hi Tom,
Use the same ssid. But also use a new ssid on 2.4GHz (only for IoT devices). And I have t ...

Dear customer
can you try a IOT ssid to test

Best Regards
tom

Welcome to Ruijie Community (https://community.ruijienetworks.com/)