Ruijie Community

Title: Sub-account management [Print this page]

Author: grzegorz@ruijie Time: 2024-9-24 19:46
Title: Sub-account management
Hi I have a problem with managing sub accounts.
I added a sub account to my primary account. I have given access permissions to two projects.
But unfortunately on the sub-account I still can't see the projects.

Author: wangyanjun3@rui Time: 2024-9-24 20:09
Dear customer you need move the project to your sub account.

you will see this project in your sub account

Best Regards

Tom

Author: grzegorz@ruijie Time: 2024-9-24 20:20

GTAC-Tom replied at 2024-9-24 20:09
Dear customer you need move the project to your sub account.

From this level, I cannot select my sub-account that I created.

If I use Other Tenant, and there I fill the sub-account email. I'm loosing project form my main account.

Author: v-shaojinren@ru Time: 2024-9-24 23:09

Grzegorz Jabłoński replied at 2024-9-24 20:20
From this level, I cannot select my sub-account that I created.

Hello,
When adding an account to the sub account, you can select a project group it can access. And that account should have the access to the projects in that group.

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