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Title: 【Typical Case】How to Troubleshoot SSID Synchronization Failures between WS6008 and Ruijie Cloud？ [Print this page]

Author: zhangqiao@ruiji Time: 2024-10-8 11:29
Title: 【Typical Case】How to Troubleshoot SSID Synchronization Failures between WS6008 and Ruijie Cloud？
Keywords:

WS6008, Ruijie Cloud SSID Synchronization Failures
Issue Description

(1) Ruijie Cloud SSID configuration synchronization fails.
(2) The SSID configurations on the AC cannot be synchronized to Ruijie Cloud.
Device Model and Firmware

Device Type	Device Model	Firmware Version
Wireless controller	WS6008	AC_RGOS 11.9(6)W3B1, Release(11160200)
Access point	AP840-L	AP_RGOS 11.9(6)W3B3, Release(10150321)

Cause Analysis

1. Check the AP management mode. In the case of AC+AP, select Local Management.

2. SSID configurations on Ruijie Cloud can be synchronized to the AC, but SSID configurations on the AC cannot be synchronized to Ruijie Cloud. In an AC + fit AP scenario, you are advised to manage access points locally on the AC through the web UI, with Ruijie Cloud management serving as a supplementary option.
Root Cause

1.The AP management mode on Ruijie Cloud is incorrect.
2. Synchronization of local configurations to Ruijie Cloud failed due to AC restrictions.
Solution

1. On Ruijie Cloud, change the AP management mode to Local Management.
2. Due to the restrictions of Ruijie AC + AP setup, local configurations will not be synchronized to Ruijie Cloud.

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