Title: How to Troubleshoot Activation Failures for the AP Firmware Uploaded to the AC? [Print this page] Author: zhangqiao@ruiji Time: 2024-10-21 19:15 Title: How to Troubleshoot Activation Failures for the AP Firmware Uploaded to the AC?
Keywords:
Activated
1. Issue Description
• After the access point (AP) firmware is uploaded to the access controller (AC), the message "The binis incorrect or is already activated." is displayed.
• If you click Active,the message "Failed to activate the bin. Reasons: File is incorrect or already activated withsame product id. Please check it or try download again." is displayed.
2. Device Model and Firmware
Device Type
Device Model
Firmware Version
Wireless access controller
RG-WS6008
WLANWEB 11.9(6)W3B1, Release(11160200)
3. Cause Analysis
A firmware has beenactivated for APs of the same model on the AC.
4. Solution
Only one firmware can be activated for APs of the same model on the AC. If firmware A is activated for an AP, firmware B for the same model cannot be activated. To activate firmware B, you must first deactivate firmware A.
Currently, there is no button to deactivate a firmware in the web UI of the AC. To activate a new firmware, you must first delete the activated firmware. The steps are as follows:
• (1) Delete the activatedfirmware for APs of the same model.
• (2) Activate the new firmware.
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