Ruijie Community

Title: Switch Updated failed [Print this page]

Author: Duc.lh@plankton    Time: 2024-11-2 20:05
Title: Switch Updated failed
I haved update system on cloud, and Switch Updated failed,and all of switch offline.

Author: guominxiang@rui    Time: 2024-11-2 20:10
Hello,

The device will restart during the update process, and it is not unusual for the device to go offline during this process. You can wait about 15 minutes, if still not online, please log in to the web of the device and follow the guide to check: https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=2021&extra=page%3D1

If the issue still exists, please talk with me again. I would be glad to help you in Community.

Best regards,
Micca





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