GTAC-Lex replied at 2024-11-4 19:51I have 4 projects in the form of a b c and d, all of them have aps in different models, and when I publish SSID as ASD in project c, SSID with the same name starts to be published in projects a b and d, the existing SSID in those projects is deleted and the ASD SSID I created in project C comes instead. When I add a new SSID in addition to the ASD SSID as QWE in project B, 2 SSIDs are published in projects a b c and d: ASD and QWE
Dear sir,
Good day.
Could you please kindly share me with screenshot? You mean you have multiple AP ...
Abdullah KIR replied at 2024-11-4 19:58
GTAC-Lex replied at 2024-11-4 19:51
Dear sir,
Good day.
GTAC-Ryan replied at 2024-11-4 23:46
Dear Kir,
From your description, it is likely caused by the device groups settings. Could you chec ...
Abdullah KIR replied at 2024-11-5 14:17
each group has its own SSID group
a ssid group in a project
b ssid group in b project
GTAC-Lex replied at 2024-11-6 09:42Dear Sir,
Dear sir,
Good day.
Have you tried reset the devices before adding it to another project?
Abdullah KIR replied at 2024-11-6 16:22
GTAC-Lex replied at 2024-11-6 09:42
Dear sir,
Good day.
Abdullah KIR replied at 2024-11-6 20:19
dear sir
note: a b c d SSIDs are automatically added when I create a new project
GTAC-Micca replied at 2024-11-6 21:10dear sir
Hello,
Would you mind kindly share the cloud SSID setting and device group setting with us?
Abdullah KIR replied at 2024-11-7 14:15
GTAC-Micca replied at 2024-11-6 21:10
Hello,
GTAC-Lex replied at 2024-11-7 16:37
Dear sir,
Good day.
Let me confirm your question:
Abdullah KIR replied at 2024-11-9 13:52
partly true.
I configured the device in a project that has never been installed before. the settin ...
GTAC-Rachel replied at 2024-11-9 16:29
Hi, the issue may caused by this share configuration function, it appears when you add new project ...
Abdullah KIR replied at 2024-11-9 18:26
I can't see the wireless settings window, I can't see it when creating a new project
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