Ruijie Community

Title: I don't remember my password to log in to my Ruijie Cloud account or my registered email. What should I do now? [Print this page]

Author: hoangstaan@gmai Time: 2024-11-15 15:34
Title: I don't remember my password to log in to my Ruijie Cloud account or my registered email. What should I do now?
Dear all,
I don't remember my password to log in to my Ruijie Cloud account or my registered email. What should I do now?

Thank a lot!

Author: v-xiewenyu@ruij Time: 2024-11-15 16:00
Dear sir,
Good day.
In this case, may I know is there any device of yours on the Ruijie Cloud? If so, are you are near your devices?
You may share the Serial Number of your devices to my emails : v-xiewenyu@ruijie.com.cn , I'll check the account that is bound with the device for you.
Best regards,
Lex

Author: hoangstaan@gmai Time: 2024-12-9 17:11

GTAC-Lex replied at 2024-11-15 16:00
Dear sir,
Good day.
In this case, may I know is there any device of yours on the Ruijie Cloud? If s ...

In total, there are over 25 devices in use. so I couldn't take it all down.

Sorry for the delay!.

Thanks a lot

Author: v-xiewenyu@ruij Time: 2024-12-9 17:24

hoangstaan Huynh replied at 2024-12-9 17:11
In total, there are over 25 devices in use. so I couldn't take it all down.

Sorry for the delay ...

Dear sir，
Good day.
I've check out your account, due to the privacy policy, you may contact me with my email: v-xiewenyu@ruijie.com.cn. I'll send you the account details.
Best regards,
Lex

Welcome to Ruijie Community (https://community.ruijienetworks.com/)