Ruijie Community

Title: Cannot assign user's SSID for Wifi to VLAN 1 [Print this page]

Author: hpnphung@dmtech Time: 2024-12-11 12:11
Title: Cannot assign user's SSID for Wifi to VLAN 1
Dear Ruijie team,
I have a network with VLAN 10 is management VLAN, and VLAN 1 for users, I want to configure management SSID (VLAN10) and user SSID (VLAN 1), my AP management IP address is in VLAN 10. When I create user SSID and choose advance setting and select VLAN 1, it says error, It does not allow to enter VLAN 1.
please help to check and advise.

Author: yujiamin@ruijie Time: 2024-12-11 21:02
Dear sir

You can assoiciate default vlan with the Wi-Fi which indicates using VLAN1 for the management SSID as the following picture shows:

If the problem still exists, please help show me a picture about the error when you fail to configure the VLAN1 to the SSID.

Best regards
Jenny

Author: hpnphung@dmtech Time: 2024-12-11 21:22

GTAC-Jenny replied at 2024-12-11 21:02
Dear sir

You can assoiciate default vlan with the Wi-Fi which indicates using VLAN1 for the managem ...

Hi Jenny,
Please see the photo I captured,

Author: yujiamin@ruijie Time: 2024-12-11 22:06

Phung Hoang replied at 2024-12-11 21:22
Hi Jenny,
Please see the photo I captured,

Dear sir

You can choose default vlan instead. Vlan1 is the default vlan.

Author: hpnphung@dmtech Time: 2024-12-11 23:26

GTAC-Jenny replied at 2024-12-11 22:06
Dear sir

You can choose default vlan instead. Vlan1 is the default vlan.

Hi Jenny,
I can't choose default VLAN (VLAN1) the only options are Same VLAN as AP (I am using VLAN 10 for AP management) and other VLAN where I can't input VLAN 1.

Author: hpnphung@dmtech Time: 2024-12-16 10:23

Phung Hoang replied at 2024-12-11 23:26
Hi Jenny,
I can't choose default VLAN (VLAN1) the only options are Same VLAN as AP (I am using VLA ...

Hi Jenny,
May I have updates on the issue?

Thanks,
Phung

Author: yujiamin@ruijie Time: 2025-1-14 20:29

Phung Hoang replied at 2024-12-16 10:23
Hi Jenny,
May I have updates on the issue?

Dear,

Sorry for my late reply. The VLAN number can only be in the range of 2 to 232 or 234 to 4094.

You can set the other VLAN to VLAN10 to let the users get VLAN1 ip address.
If the problem still exists, please help provide your network project sharing to our support email (service_rj(Ruijie International) <service_rj@ruijienetworks.com>). Please help alsp provide your device SN so that we can record this case first. Thank you for your cooperation.

Best regards
Jenny

Welcome to Ruijie Community (https://community.ruijienetworks.com/)