Ruijie Community

Title: wifi icon not show on Iphone after client connected [Print this page]

Author: guominxiang@rui    Time: 2024-12-11 20:28
Hello,

If the Iphone is connected and the Internet is normal, please contact the iPhone engineer or consult on the iPhone website and the community. Our device will not control your phone display page or icon.


Best regards,
Micca

Author: diem.hua@truong    Time: 2024-12-11 20:55
GTAC-Micca replied at 2024-12-11 20:28
Hello,

If the Iphone is connected and the Internet is normal, please contact the iPhone engineer or ...

Hi Team,
Thanks for your reply
I try to give you more details
1) we have 4-5 IPhone have same issue
2) after the iphone enter wifi password, the screen dont show wifi icon and iphone don't have wifi connect and internet access
3) these iphone can connect another AP and have internet access
We try to reboot AP more times but issue cannot fix
Thanks





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