Ruijie Community

Title: Rap 2260e wifi sering disconncet di heandphone user iphone&android [Print this page]

Author: nurrohmanlutfi1    Time: 2024-12-20 11:53
Title: Rap 2260e wifi sering disconncet di heandphone user iphone&android
Edited by Lutfi Nur Rohman at 2024-12-20 11:53

Saya baru beralih ke peragkat access point rap 2260e dari perangkat access point lama saya. Waktu awal penggunaan rap 2260e ada masalah heandphone user sering disconnect dari wifi kadang mau terhubung kembali, kadang tidak mau terhubung kembali. Untuk heandphone user menggunakan iphone. Saya coba setting dengan defaultya, ternyata masih tetap masalah di user iphone, dan sekarang user android juga bermasalah seperti itu juga. saya sudah coba upgrade firmware nya ke versi ReyeeOS 2.283.0.1827dan tetap masih sama tidak ada perubahan. Apa kah ada masalah dengan firmware atau dengan settingan saya? mohon bantuanya

Author: liuxiyang@ruiji    Time: 2024-12-20 12:00
Hi sir,

May I know where is your AP installed? may you provide a screenshot of the user disconnect? Will this problem occur in all devices? Could you please share the network for us to check? Meanwhile, we need your cooperation for testing.

you may contact us by emailing our general postsale email service_rj@ruijienetworks.com or chat with us on RITA (www.ruijienetworks.com/rita) for quicker responses (emails sent to service_rj@ruijienetworks.com will be responded within an hour by our on-duty engineer and RITA is our online live chat).


Best regards,
Steve





Welcome to Ruijie Community (https://community.ruijienetworks.com/) Powered by Discuz! X3.2