Title: Cannot to add device to cloud [Print this page] Author: dungledoan96@gm Time: 2024-12-27 16:11 Title: Cannot to add device to cloud Hi,
My company have 5 wifi devices of ruijie. I have deleted 3 devices and reset, but when I adding these devices, it cannot connect with cloud. And, it always show pop-up that sign password of device. Pls support me to resolve this problem. Author: v-shaojinren@ru Time: 2024-12-27 17:18
Dear Lee,
If your home routers has been reset, you will need to login into them and go through the configuration wizard so they can access the internet and Ruijie Cloud service.
Please refer to the section 2 of the following guide on how to go through the configuration wizard. https://reyee.ruijie.com/en-global/support/documents/slide_rg-ew1200g-pro-wi-fi-router-reyeeos-1-308-configuration-guide
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