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Title: Cloud Feature library [Print this page]

Author: dias@id.chemico Time: 2025-1-1 18:41
Title: Cloud Feature library
App not found or misidentified

please help how to check detail app.?

Author: yujiamin@ruijie Time: 2025-1-1 19:16
Hi sir

I'm sorry that we can't provide a specific solution for you based on cuurrent information. May I know your router model, can you try to login to your router model and check how is the traffic displayed on the local web interface?

For further troubleshoot this case, please help share with us your network project via the following guide to our support email (service_rj(Ruijie International) <service_rj@ruijienetworks.com>). Please help alsp provide your router SN so that we can record this case first. Thank you for your cooperation.
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=1751&extra=page%3D1

Best regards
Jenny

Author: bilalbhattihtc@ Time: 2025-1-1 22:16

GTAC-Jenny replied at 2025-1-1 19:16
Hi sir

I'm sorry that we can't provide a specific solution for you based on cuurrent information. M ...

Is it DNS based apps , identifier.

Author: yujiamin@ruijie Time: 2025-1-8 22:49

Bilal Bhatti replied at 2025-1-1 22:16
Is it DNS based apps , identifier.

Dear,

Yes, it is identified based on DNS, if it doesn't exist on the application library, it can not be identified. We can help feedback which traffic can not be identified if you can share with us the network to further check. Thank you for your cooperation.

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