Ruijie Community

Title: Unbind a device [Print this page]

Author: pieter.developn    Time: 2025-1-3 21:00
Title: Unbind a device
We have a client that is binded on a ex workers email I wanted to add the device to the new main account but it said its on  pieter.developnet@gmail.com. WHen i check the account it dows not show there

Author: yujiamin@ruijie    Time: 2025-1-6 10:10
Dear,


Please help supply the device picture containing SN and Time Watermark to our support email (service_rj(Ruijie International) <service_rj@ruijienetworks.com>) to prove you own this device now,or supply the purchase invoice of this device, so that we can assist to unbind it from other's account for you.

Best regards






Welcome to Ruijie Community (https://community.ruijienetworks.com/) Powered by Discuz! X3.2