my device is not sync, i'il try to manual deliver, after i klik Manual Deliver, status "Waiting for execution", what is means Waiting for execution, what sould i do![]() |
Hi Muhamad Ari Doni Awan, The status means you need to wait. The process needs time to be synchonized. If it does not work, please try to manual trigger it again or change some parameter of that configurtaion. |
GTAC-Vivian replied at 2024-7-9 13:28 how to try to manual trigger it again or change some parameter of that configurtaion, can i do configuration on cloud, or must be on eweb |
Muhamad Ari Doni Awan replied at 2024-7-9 13:46 Hi Muhamad Ari Doni Awan, You can click the sync status to check which configuration is not applied and then manually trigger it. If it still fails, please change some parameters on the cloud of that part. ![]() ![]() |
GTAC-Vivian replied at 2024-7-9 13:55 i was do Manually Deliver but still Not synced , and my Device config status is waiting |
Muhamad Ari Doni Awan replied at 2024-7-9 18:03 Hi Muhamad Ari Doni Awan, Is your device online on the cloud? Is it is, then the color is green. If not, please make it online on the cloud first. How to do when Reyee devices cannot go online on the Ruijie Cloud? - Switch - Ruijie Community (ruijienetworks.com) If it is online while still cannot sync, please contact service_rj@ruijienetworks.com and share the project with me. How to share network on cloud? - Ruijie Cloud - Ruijie Community (ruijienetworks.com) |
GTAC-Vivian replied at 2024-7-9 18:13 Thanks my problem was solve with GTACJ*yden |
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