WS6008 App Traffic Statistics

Hello,
I have WS6008 with firmware AC_RGOS 11.9(6)W5, Release(12140616) and I'm trying to turn on App Traffic Statistics . Unfortunately I cant get any statistics for applications . I tried local forward mode, centralized forward mode but that didn't help . What additional configuration I need to do to get statistic about applications ?

Hi sir,

May I know the AP's model and firmware version?
If not latest version, please upgrade to latest version.
If still have this issue, pelase contact us via RITA, So we can check it remotely.

Best regards,
Steve

GTAC-Steve replied at 2025-2-20 16:31
Hi sir,

May I know the AP's model and firmware version?

Hello Steve,
I use 1 AP820-L(V3) and two AP680 (CD) . All APs are with the latest FW available on the site

Nikola Ivanov replied at 2025-2-20 16:57
Hello Steve,
I use 1 AP820-L(V3) and two AP680 (CD) . All APs are with the latest FW available on  ...

Hi,
Really sorry for the inconvenience, about this issue you can come to rita, our engineer will check for you.

GTAC-Rachel replied at 2025-2-20 18:03
Hi,
Really sorry for the inconvenience, about this issue you can come to rita, our engineer will  ...

Can something help me? I wrote a ticket but there is no answer from 1 mouth

Nikola Ivanov replied at 2025-3-13 23:45
Can something help me? I wrote a ticket but there is no answer from 1 mouth

Hi sir,

Sorry for my late reply, I will ask our colleague and reply you asap, btw, may you contact us via RITA, so we can reply you in time:www.ruijienetworks.com/rita

Best regards,
Steve

Hello,
were you able to get support on this issue? What is the latest status?

ssahin replied at 2025-3-17 15:21
Hello,
were you able to get support on this issue? What is the latest status?

Hi sir,

I already ask him reply you via CSM , Sorry for the inconvenience.

Best regards,
Steve

ssahin replied at 2025-3-17 15:21
Hello,
were you able to get support on this issue? What is the latest status?

Hello ssahin

I'm able to get support on each channel that you have. Please suggest your suitable channel . The status is the same as before 1 month .

GTAC-Steve replied at 2025-3-17 15:32
Hi sir,

I already ask him reply you via CSM , Sorry for the inconvenience.

Hello Steve,
Ok, I'm waiting your colleague response

Nikola Ivanov replied at 2025-3-18 17:48
Hello Steve,
Ok, I'm waiting your colleague response

Hi sir,

Thanks for your understanding.

Best regards,
Steve

Nikola Ivanov replied at 2025-3-18 17:48
Hello Steve,
Ok, I'm waiting your colleague response

Hi sir,

Thanks for your understanding.

Best regards,
Steve