Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Klien devices tidak tampil di dashboard Reply

Muhammad Ikhsan

Level 1

Klien devices tidak tampil di dashboard
98 4 2025-3-25 10:52:58
Original
halo support
mengapa klien devices tidak muncul di dashboard ruijie cloud?


padahal di ewb ada


RG-EW1200G Pro

Mesh-Wi-Fi
0 2025-3-25 13:13:00 View all replies
Apakah hanya ada satu EW1200G Pro di proyek Anda? Jika demikian, karena EW tidak mendukung pelaporan data pengguna, informasi klien tidak akan ditampilkan di cloud.


0 2025-3-26 10:04:16 View all replies
GTAC-Lex replied at 2025-3-25 13:13
Apakah hanya ada satu EW1200G Pro di proyek Anda? Jika demikian, karena EW tidak mendukung pelaporan ...

sebelumnya jumlah dan informasi kliennya tampil via web maupun via apps android
beberapa hari ini tidak tampil

0 2025-3-26 10:06:56 View all replies
Muhammad Ikhsan replied at 2025-3-26 10:04
sebelumnya jumlah dan informasi kliennya tampil via web maupun via apps android
beberapa hari ini  ...



sekarang saya buka ruijie cloud
ada yang tampil dan ada yang tidak tampil jumlah kliennya

0 2025-3-26 13:28:45 View all replies
Muhammad Ikhsan replied at 2025-3-26 10:06
sekarang saya buka ruijie cloud
ada yang tampil dan ada yang tidak tampil jumlah kliennya

Dear,

Have you changed anything? Please help check whether the isp has allowed ports udp3478 and udp3479 to pass through the network.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd