Dear, I have open case CS250310-0192, with very serious problem, I open a remote assistance for these istallation and until today I don't have an answer about this serious issue. My client remove the istallation and we have very serious problem. We have in one istallation 32 Access Points RAP6262(G) - AP820-L(V3) with Cisco Switches and the terminals do disconected - drop the sessions. Please help us to solve the problem. Thanks a lot, |
Hi if you want continue follow up your case, you can come to rita. |
GTAC-Rachel replied at 2025-4-1 18:03 Rita gives me predetermined answers. Rita doesn't support us like these. |
Antonis Mathioulakis replied at 2025-4-1 18:26 You may try our RITA live chat ( www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly. You can give agent your case id and can continue solving your problem. |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd