Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Switch do not update Reply

KT Nam

Level 1

Switch do not update
386 3 2025-4-5 15:52:46
Original
I've updated switch but it's not work. Pls help check!
Ruijie Cloud

Ruijie Cloud
0 2025-4-6 12:17:11 View all replies
Hi sir,

May you tell me your switch's model and SN? also please tell me how did you upgrade your switch's version.


Best regards,
Steve

0 2025-4-7 08:30:01 View all replies
GTAC-Steve replied at 2025-4-6 12:17
Hi sir,

May you tell me your switch's model and SN? also please tell me how did you upgrade your sw ...



Hi sir,
All my model: ES220GS-P,
ES209GC-P,
ES205GC-P can not update, but the have been annouced that are updated.

Thanks,

Dee

0 2025-4-7 09:55:10 View all replies
Edited by GTAC-Ryan at 2025-4-7 10:02

KT Nam replied at 2025-4-7 08:30
Hi sir,
All my model: ES220GS-P,
ES209GC-P,
Dear customer,
Dear customer, you can download the latest firmware for them and upgrade them locally in the web.
ES220GS-P: https://reyee.ruijie.com/en-global/resources/software/es220gs-p-firmware/es220gs-p-es228gs-p-p39/
ES209GC-P: https://reyee.ruijie.com/en-global/resources/software/rg-es205gc-p-b1p27-software/es205gc-p-p35-firmware/
ES205GC-P: https://reyee.ruijie.com/en-global/resources/software/rg-es205gc-p-b1p27-software/es205gc-p-p35-firmware/

To figure out why online upgrade failed, you can check the upgrade log on the cloud.

For any further assistance regarding the online, we also encourage you to contact us on Rita(www.ruijienetworks.com/rita), we can help you check it via project sharing.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd