Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

How to check if mesh failed? Reply

GTAC-Sophia

Level 5

Ruijie Staff

How to check if mesh failed?
2275 0 2023-5-31 14:23:39
Original
Issue Description:
The mesh networking of two Mesh EW devices failed.
Note: Ensure that the device in normal use supports the mesh function
Model support mesh function:


2.Topology:



Note: Recommend upgrading the device to the latest version of the firmware
3.Troubleshooting:
1. Make sure Master gets the DHCP IP address from ISPto access the internet, broadcasts default SSID @Ruijie-mxxxx which is used byclients and broadcasts default hidden mesh Wi-Fi to let repeaters connect.
2. Repeater connected with Master using wired or wireless will broadcast the default SSID @Ruijie-mxxx after mesh succeeds.
3. Checkthe current Work Mode of the shave device.
Wire connection:


Wireless connection:



4. Check the distance and the signal strength
1. Put the two APs as close as possible and ensure that the AP s can detect the signals of each other. The Slave device should be within two meters of the Master device
2. The recommended signal strength is higher than –70 dBm. You can move the devices after the mesh network is established.
3. When moving the Slave device to another location, Wi-Fi coverage is required. If more than two walls exist between two devices, the mesh rebuild may fail.
5. If the previous steps do not detect the cause of the mesh formation failure, you can try to capture the packet from the device


EW1200R

Configuration Mesh Wi-Fi
There are no replies.
Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd