RG-EW1200 firmware recovery

hi one of my customers routers are bricked they got load shedding while it was busy with an firmware update? can i use tftp recovery to flash firmware?

Dear Jose,

Yes, you can use TFTP to recover the firmware of the device, if you need to download the firmware, you may use the following link:
https://www.ruijienetworks.com/support/documents/slide_RGEW1200WirelessRoutersfirmware/


Best regards,
Jayden

GTAC-Jayden replied at 2023-7-13 17:00
Dear Jose,

Yes, you can use TFTP to recover the firmware of the device, if you need to download the ...

what should my laptops ip be and how do i get the router in the recovery process?

Jose De Nobrega replied at 2023-7-13 17:09
what should my laptops ip be and how do i get the router in the recovery process?

Dear sir,

Please refer to the second method of this post:
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=5990&page=1&extra=#pid11249


Best regards
Jayden

GTAC-Jayden replied at 2023-7-13 18:09
Dear sir,

Please refer to the second method of this post:

thanks buddy your solution posted on the link above worked 100%

Jose De Nobrega replied at 2023-7-13 19:06
thanks buddy your solution posted on the link above worked 100%

my friend encounter same problem
I can't follow this
https://www.youtube.com/watch?v=X2XAeMX7DAY
because no console port on it
what steps working for u

nbctcp bun replied at 2024-5-17 14:02
my friend encounter same problem
I can't follow this
https://www.youtube.com/watch?v=X2XAeMX7DAY

Hi, nbctcp bun

Please kindly note that EW routers do not support firmware recovery now.
If you experience issues with booting up the device, please check the LED status on the device. The image below is an example:



If the system LED is continuously fast blinking, it may indicate a hardware issue, please provide the device S/N and record a video and send the information to our postsale mailbox for assistance: service_rj@ruijienetworks.com

Best regards,
Jayden

GTAC-Jayden replied at 2024-5-17 14:10
Hi, nbctcp bun

Please kindly note that EW routers do not support firmware recovery now.

Kalau lampu indikator nya hidup 15 detik abis tu mati beberapa menit hidup lagi restrt itu solusi nya gimana min?

User 73418 replied at 2024-5-19 03:06
Kalau lampu indikator nya hidup 15 detik abis tu mati beberapa menit hidup lagi restrt itu solusi  ...

Hi, nbctcp bun,



Could you provide us a video of the device status and the firmware version ?


RD,
David

GTAC-David replied at 2024-5-19 10:17
Hi, nbctcp bun,

saya sudah kirim email ke service_rj@ruijienetworks.com min dengan subjek ruijie ew 1200g pro error cuman sampai saat ini belom ada kelanjutan nya min