Hi: AP model: AP820-L(V2) / AP820-L(V3), Roaming configure L3 disable, al l device already upgrade to last version the AI Roaming page disaply: Devices in the current project do not support KV Roaming. To enable KV Roaming, upgrade Reyee gigabit APs (excluding RAP1200(P))to ReyeeOS 1.219 or a later version. Scenario description: 1. connect on AP1 then move to AP2 area, signal is full, connection still active but no Packet flow can passthrough 2. leave the AP signal coverage, once back to signal coverage can't auto connect back to SSID, need to manual clean the connection session then manual connect again 3. if located at middle of two AP device, it's will encounter both scenario 1 & 2 please be advise, what's wrong with this, there is no new firmware for above model AP to upgrade how are we going to resolve this problem? thank you so much |
Hi sir, Can you provide your AP SN? Also please tell me your topology. |
GTAC-Steve replied at 2023-9-2 10:24 Hi here is it |
replied at 2023-9-2 10:45 |
Hi sir, can you share the project with me? This is my email:liuxiyang@ruijie.com.cn |
GTAC-Steve replied at 2023-9-2 10:52 please try |
replied at 2023-9-2 11:22Link |
replied at 2023-9-2 11:32I have received this network, may I ask which SSID has this problem? Are you at the scene now? Can you use WiFi moho to do a roaming test? At the same time, record a video and tell me your IP address and mac address? I checked that you configured captive portal+ roaming, can I add some commands |
GTAC-Steve replied at 2023-9-2 11:39you can add commands can you join my wechat, i will roaming test and call you this afternoon around 2:30 |
replied at 2023-9-2 11:45 Sorry, We cannot add the customer's wechat, can you contact me by email? |
Edited by at 2023-9-2 13:55 GTAC-Steve replied at 2023-9-2 11:39Mr. Yang i will begin to test, SSID: SCI-Internet IP:10.11.52.166 MAC:da:cb:ce:6c:d9:1a please let me know once you already standby to trace AP will roaming test 2F PRD-AP-SPAREPRD-AP01 PRD-AP05 PRD-AP01 3F PRD-AP02PRD-AP04 PRD-AP02 thank you |
replied at 2023-9-2 13:50 Hi, Did you record video about this issue? I checked that you configured captive portal+ roaming, can I add some commands? |
GTAC-Steve replied at 2023-9-2 14:08 how to transfer Video to you? it's more than 100Mb |
replied at 2023-9-2 14:44 Hi sir, I have told you my email, you can send it to my email, BTW, can I add some configuration, it will improve roaming |
GTAC-Steve replied at 2023-9-2 14:56 Yes Sir, you can try, but please let me know once you done, we will do further test and our email can't send more than 20MB attachment files, |
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