SEAMLESS ONLINE

What does Seamless Online and [color=rgba(0, 0, 0, 0.85)]Seamless Online Period
means in RUijie cloud? I want the captive portal to always POP-UP in users mobile phone when they connect to our free wifi? Does Seamless online have anything to do with the auto-connect of a device when they are already connected once in our free wifi and the Captive portal not popping up?

Dear sir,
"Seamless Online" refers to the process where a user uses a device to access the internet and only needs to perform web authentication for the first login and there is no need to authenticate again when using the same network from the 2nd time. After the user goes offline, they can also reconnect within the specified time without the need for authentication.
To meet your usage needs, you need to turn off the Seamless Online function.

Here's the Seamless Online function instruction, you may refer to these post.
How to enable seamless auth on Ruijie EG? - Other - ruijienetworks

How to enable seamless online for Captive Portal? - Cloud - ruijienetworks

GTAC-Shion replied at 2023-11-8 09:09
Dear sir,
"Seamless Online" refers to the process where a user uses a device to access the internet  ...

Thank you very much for these. Do I need to turn on the portal escape?

Tech Support replied at 2023-11-8 12:25
Thank you very much for these. Do I need to turn on the portal escape?

Dear,
The portal escape means clients can access the Internet without authentication when there is a server error.
It will not affect the seamless online if you don't enable it.
Best regards,
Vivian