Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

RG-AP180 Etherport 2-5 stop working Reply

Dan Green

Level 1

RG-AP180 Etherport 2-5 stop working
230 1 2024-5-29 23:59:12
Original
RG-AP180 Etherport 2-5 stop working after some time.

I need to disconnect port 1 and it works for several days, then ports 2-5 disconnects.
WIFI is working properly
RG-AP180

Wireless
0 2024-5-30 10:18:52 View all replies
Hi, Dan Green

I‘m sorry that we can't provide a specific solution for you based on current information.

Could you please describe the issue in more detail and help to check the following aspects:
1. When you disconnect port 1, do you mean the WAN port at the back of AP180 or the LAN1 port on the front panel? If only disconnecting the LAN1 port will make the other ports work, please confirm what device is connected to the LAN1 port.
2. When the ports 2-5 stop working, what is the issue phenomenon? Do the devices connecting to these ports get IP addresses properly? If they do not get IP addresses, please test whether they can reach the gateway address by configuring a static IP on the connected device. If they can, please ensure the DHCP snooping function is correctly configured and the WAN port on the AP should be configured as trust port.

Best regards,
Jayden

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd