Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

DNS failed or the gateway is enabled with authentication interception Reply

User 96861

Level 1

DNS failed or the gateway is enabled with authentication interception
47 1 2024-6-27 18:36:47
Original
how to solve
Experiencing intermittent disconnection with this prompt









Already added Gateway IP and Mac address, Isp modem IP and public IP to allowlist.

Still issue persist


Thanks



RG-EG105G V2

Router
0 2024-6-27 20:03:05 View all replies
Hi sir,
Please refer to these step to do a troubleshoot first.
1. check all the isp dhcp configuration, it is better config DNS to 8.8.8.8(This need config on isp).
2.configure local dns as 8.8.8.8 on EG
3.configure line detection on EG




Best regards,

Steve

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd