Good Day, I have a NBS3100-24GT4SFP-P Switch that shows "Failed to connect to ubus" when clicking on any of the tabs in the config. Also i noticed that the POE section is not working. Unfortunately im not close to the site and can only get to the device remotely. ![]() There is no POE Overview as on my other switches in this network. ![]() |
Hi sir, Please try to restart the device and check if it can work. If not, please send SN to my email: chenchunyan@ruijie.com.cn |
GTAC-Vivian replied at 2024-7-10 18:47 Hi GTAC-Vivian, I have rebooted the switch with no luck, so i sent you the serial number via the email address provided. Thank you |
Clint Thebus replied at 2024-7-10 21:43 Hello sir, Good day! This needs replacement, plz send your name, email address, receiving address(detailed) to yangyue1@ruijie.com.cn we will register you RMA case |
GTAC-Stella replied at 2024-7-10 22:54 Hi GTAC-Vivian, I will get our admin department to log it with our Reyee supplier. Thank you for the feedback. |
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