When I'm on the app I can see the quality of the link between AP & Mesh - screen grab attached. How can I check those parameters on the cloud portal? ![]() |
Dear Alexander, Good day, You can check the quality of the mesh through the cloud by going to Device Config > Wireless section > AP Mesh option, where you will find the status and quality of the mesh ![]() ![]() |
AnaKarenDuranUrrutia replied at 2024-7-18 06:56 Thank you, that worked like a charm, however, there is an additional issue. On the cloud, connections are EXCELLENT but on mobile app they are GOOD? |
Alexander P replied at 2024-7-19 15:05Hi sir, Please check whether the different quality result display of Cloud App and Web Mesh on the same network and at the same time? If so, please share your network with this service_rj@ruijienetworks.com, and we will arrange a dedicated engineer to troubleshoot and solve the problem for you. Best regards, Steve |
GTAC-Steve replied at 2024-7-19 20:27 Thanks Steve, I have sent a share request - will you advise your engineer about the issue please. |
Alexander P replied at 2024-7-23 05:27 Hi Alexander: Thank you for sharing the project with us. We will check it and with the updates we get, you will receive it through your email. Regards, Javier |
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