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Regarding old Devices and its SN number Reply

Roshan Shrestha

Level 1

Regarding old Devices and its SN number
520 2 2024-7-25 13:17:55
Original
Dear Team,
How can i get the SN. number of old devices which has been deleted from project.

RG-EW1200

Troubleshoot Guide Other Mesh-Wi-Fi
0 2024-7-25 20:16:33 View all replies
Hi, Roshan Shrestha,

Can I know whether thedeivce is by your side? You can check the SN on the lable of the deivce.
Or can you log in to deivces? if yes, you can login to the eweb to check the device SN.

0 2024-7-25 21:15:19 View all replies
Dear Roshan Shrestha
If the device was online before in your project, you can check the execution log to see the deleted record.
And the step is: Logs & Alarms > execution log

As shown in the figure below





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