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Problem 2.4GHz Reply

User 68989

Level 1

Problem 2.4GHz
513 3 2024-9-24 11:28:11
Original
Devices connected on the 5GHz band work fine, but devices connected on the 2.4GHz band do not work Internet.


RG-RAP2260(G)

Wi-Fi 6 Wireless
0 2024-9-24 11:48:01 View all replies
Dear customer
Did they use the same ssid or different ssid?

0 2024-9-26 12:05:02 View all replies
GTAC-Tom replied at 2024-9-24 11:48
Dear customer
Did they use the same ssid or different ssid?

Hi Tom,
Use the same ssid. But also use a new ssid on 2.4GHz (only for IoT devices). And I have the same problem; everything that connects to 2.4GHz networks is left without internet access.


Thanks,

0 2024-9-26 13:14:15 View all replies
User 68989 replied at 2024-9-26 12:05
Hi Tom,
Use the same ssid. But also use a new ssid on 2.4GHz (only for IoT devices). And I have t ...

Dear customer
can you try a IOT ssid to test


Best Regards
tom

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