my ruijie device not detected - Mesh-Wi-Fi

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my ruijie device not detected Reply

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my ruijie device not detected

422 1 2024-10-6 15:14:07 Subscribe

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SSID default from my device is not detected on my laptop.
help me

RG-EW1200

Mesh-Wi-Fi

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GTAC-Jenny Level 2

0 2024-10-6 18:31:30 View all replies

Dear sir

Please try to press the router reset button for more than 10s to reset it then try to search the default wireless SSID “@Ruijie-sXXXX”. If there is no default SSID can be searched, please help record a video about the router indicator status to our support email(service_rj@ruijienetworks.com) to further check this issue.

Best regards
Jenny

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