From the Network Hawkeyes, I saw the high traffic used as above . But when I go to the AP devices to check the user list, it is showing me empty and no data used ???!!!!! What situation is causing this to happen? I trying to restart the AP, it is still showing the high traffic usage again. |
Hi, may i confirm that whether ap working well and can users get internet normally? Could you log into uplink device and AP to check CPU/ memory, port traffic, and abnormal log? We need mor detail to locate the problem. |
GTAC-Rachel replied at 2024-10-29 11:50 where is the log detail ?? |
Ivan Muyu replied at 2024-10-29 15:13 Hi, if your device is managed by cloud, you can enter device>monitor>log history to check. Your ap status seems abnormal and need further check by engineer. you can come to rita: www.ruijienetworks.com/rita |
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