Key Words: Firewall, Intelligence Overview 1. Issue Description After logging in to the web interface of the firewall, no data is found in the Intelligence Overview
1) Check whether the Intelligence Overview function requires a license After confirmation, this function requires alicense 2) Check whether the customer has the TI capability license ① If you do not have a license, contact your local sale. ② You can refer to the link to activate your licenseif you have purchased it: https://www.ruijienetworks.com/support/documents/slide_rg-wall-1600-z-s-series-cloud-managed-firewalls-r8p1-user-manual/?page=html&keyworks=Intelligence%20Overview#_Ref136352879%20%20*%20MERGEFORMAT 3) How do I check whether the license is successfully activated ① Confirmed it from cloud ② Confirm it from eweb If the license fails to be activated, collect the license file and the screenshot of the fault that fails to be activated, and contact RITA If the activation succeeds, go to the next step. 4) May not have configured the corresponding Intelligence Overview policy You can follow this link to enable ThreatIntelligence and configure the appropriate policy: https://www.ruijienetworks.com/support/documents/slide_rg-wall-1600-z-s-series-cloud-managed-firewalls-r8p1-user-manual/?page=html&keyworks=Intelligence%20Overview#_Toc175749639 4.Root Cause No Intelligence Overview policy is configured 5.Solution Enable threat Intelligence and configure Intelligence Overview policy |
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