Device not coming online
|
Dear Team we have connected RH-RAP2260 Access poitn and added the serial number But Device not coming online |
|
Dear sir Please login to the RAP locally and check the network connectivity between the cloud and the AP first as the following picture shows:  If you can ping through the cloud domain successfully, please help check whether the port tcp25857 has been allowed in your network. You can also configure the cloud service for the RAP via the following page to see whether it can work:  If the problem still exists, please help contact us via rita to solve your issue quicker. Thank you for your cooperation. Best regards Jenny |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
