Assistance Required – Error Message "Interconnect user is Empty or does not exist"
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Edited by Tilok at 2024-12-9 15:59 Hi everyone, I’m running into an issue when trying to reply to a case I opened. I keep getting the error message: "Interconnect user is Empty or does not exist", which is preventing me from submitting my response. Has anyone else encountered this before? Any tips or suggestions on how to resolve it? I’ve already tried logging in and out, but no luck so far. Would really appreciate any help or advice from those who might have faced this issue! Thanks in advance!  |
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Hi sir, I already feedback to our IT team, sorry for the inconvenience, may I know your case ID, you can send it to this email: service_rj(Ruijie International) <service_rj@ruijienetworks.com>, we will contact you via email first. Best regards, Steve |
GTAC-Steve replied at 2024-12-9 16:11Hi Steve, Thank you for your response and for forwarding the matter to your IT team. My case ID is CS241209-0006. Please feel free to reach out to me via email for further updates or assistance. Looking forward to your support. |
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