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AP 820 offline after add wifi Reply

YUDI RUKMANSYAH

Level 1

AP 820 offline after add wifi
1525 1 2024-4-22 14:09:28
Original
AP 820 offline after add wifi



Ruijie Cloud

Ruijie Cloud
0 2024-4-22 14:16:55 View all replies
Dear sir
May  i confirm the specific issue ?  Is the AP offline or is the AP online but the synchronization fails?
if the device offline  , you can refer the following link to check
Device cannot go online on Ruijie Cloud - Ruijie Cloud - Ruijie Community (ruijienetworks.com)
if the device online bt the synchronization fails , you can refer the following link to check:
blog (ruijienetworks.com)
If the issue still exists, please provide following information with me, we can discuss on Community further?
1.whole topology
2. try to deliver manually check if it is work



3.how many device get this issue ?
4.Is the local configuration of the device actually synchronized? You can check it through  'show run ' in web cli .

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