Hi, Total bandwidth usage is not showing under clients. The attached screenshot is attached for your reference. |
Hi, Chester Madiam What is the AP model you are using? Please check if the firmware version is the latest, if not, please upgrade the AP's firmware. Please also take note that the data in the Client list will update every 5 minutes. Best regards, Jayden |
GTAC-Jayden replied at 2024-5-15 10:38 Hi Jayden, The model for my Gateway is EG105G-P-V2, with the following firmware version Many thanks, Chester |
Chester Madiam replied at 2024-5-15 10:48 Hi, Chester Madiam May I please know whether there is only EG105G-P-V2 in the network? What is the model of the AP devices do you have? Please kindly note the Total traffic data should be uploaded by the AP devices. Best regards, Jayden |
GTAC-Jayden replied at 2024-5-15 14:48 Hi Jayden, I only have one EG105G-P-V2 on my network. My AP model is RAP2200(F). I have three of them. Best regards, Chester |
Chester Madiam replied at 2024-5-15 15:05 Hi, Chester Thank you for confirming the model of the AP. I am sorry to inform you that RAP2200(F) does not support uploading users' Total data usage to the Cloud due to its limitation. Best regards Jayden |
GTAC-Jayden replied at 2024-5-17 11:45 That's strange because I also have 2200(F) and I can see the App traffic. ] Please list which devices is compatible with cloud features so in future their is no confusion. |
Zunaid replied at 2024-5-21 00:35 Hi: You can consider any of the Ruijie AP models, all of them support the total bandwidth usage feature. Regards, Javier |
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