Edited by bjs surya at 2023-5-16 10:14 Please Help Me... |
Dear bjs Surya, It's because the devices are not online yet on Cloud. Please kindly refer to this guide to troubleshoot it, if you have any questions during the process, please don't hesitate to let us know. 【New reminder】Device cannot go online on Ruijie Cloud - Cloud - ruijienetworks Best regards, Edwin |
Dear bjs Surya, Or you can come to Rita to find assitance from us. Below is the web link. https://networks.s5.udesk.cn/im_client/?web_plugin_id=1296&language=en-us Best regards, Edwin |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd