Captive portal not working for guest users
|
I set up a separate SSID for guest users and create a portal for them to authenticate They can connect to the SSID but the portal did not appear for them, they managed to get internet access straight away without having to authenticate. We have 2 APs and both of them are managed in Ruijie Cloud and We do not have EG router in our environment, only the 2 Ruijie APs Model: RAP2260(G) AP1 FW: ReyeeOS 2.230.0.2003 AP2 FW: ReyeeOS 1.61.1914 |
|
Dear sir Are both AP models RAP2260G? If so, you need to upgrade the AP version to the latest to support the captive portal function. Ruijie RG-RAP2260G Series Access Point Firmware - Ruijie Networks |
GTAC-Joy replied at 2024-1-24 12:43 yes both of the AP models are RAP2260G but i can see the captive portal option inside the ruijie cloud, does this mean even though the option is there i cannot use it unless i upgrade both to the latest version? |
User 15258 replied at 2024-1-24 13:00 Dear sir Yes sir , If you are not the latest version, you cannot sync the configuration locally even after configuring it on Ruijie Cloud. |
GTAC-Joy replied at 2024-1-24 13:18 To which version should i upgrade to? 2.262? |
User 15258 replied at 2024-1-24 14:49 Dear sir You can upgrade the firmware in this link Ruijie RG-RAP2260G Series Access Point Firmware - Ruijie Networks |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
