Tài khoản ruijie của tôi chỉ xem được dự án trên ứng dụng điện thoại, khi đăng nhập vào ruijie cloud thì không thể tìm thấy các dự án trước đó. |
Dear sir Does your account number contain both uppercase and lowercase letters? If so, please try to change all letters to uppercase or lowercase and test again. If it still doesn't work, please provide us with your account . |
GTAC-Joy replied at 2023-11-13 09:48 I tried your solution but it didn't solve it |
Van Phat Hotel replied at 2023-11-13 11:13 Dear sir Can you provide your account with me ? so that i can provide it to our R&D team |
GTAC-Joy replied at 2023-11-13 09:48 When I log out and log back in on the mobile app, the project cannot be found even though I was able to manage the project before. |
GTAC-Joy replied at 2023-11-13 11:39 Dear sir, Sorry, due to the security of the company, I can only tell you the username is tthntcvanphat@gmail.com |
Van Phat Hotel replied at 2023-11-13 11:44 Dear sir Thank you for your information , R&D team already solved this issue , pls check again |
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