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Lost projects Reply

Sergei Tille

Level 1

Lost projects
378 5 2025-2-27 18:08:59
Original
Hello. All projects have disappeared when I connect to the cloud via the web. All projects are available in the mobile application.

Ruijie Cloud

0 2025-2-27 18:37:38 View all replies
Hi sir,

When this issue occur? May you tell me your ruijie cloud account?
To protect your privacy, we recommend that you provide information on RITA:RITA Robot/Live Chat: www.ruijienetworks.com/rita


Best regards,
Steve

0 2025-2-27 18:44:00 View all replies
GTAC-Steve replied at 2025-2-27 18:37
Hi sir,

When this issue occur? May you tell me your ruijie cloud account?

My ruijie cloud account tdmz@ya.ru




Best regards,

Sergei

0 2025-2-27 18:48:03 View all replies
PS. This problem occurred today

0 2025-2-27 18:55:04 View all replies

Hi sir,

To protect your privacy, may you contact us via RITA:RITA Robot/Live Chat:
www.ruijienetworks.com/rita


Best regards,
Steve

0 2025-2-27 18:55:33 View all replies
Sergei Tille replied at 2025-2-27 18:48
PS. This problem occurred today

Hi sir,

May I know the detail time?
Also, To protect your privacy, may you contact us via RITA:RITA Robot/Live Chat: www.ruijienetworks.com/rita


Best regards,
Steve

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