Ruijie Cloud shows " AP was bound by other account" while adding new ap - Ruijie Cloud

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Ruijie Cloud shows " AP was bound by other account" while adding new ap Reply

Oscar

Level 1

Ruijie TAC

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Ruijie Cloud shows " AP was bound by other account" while adding new ap

7543 2 2018-10-10 14:46:19 Subscribe

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Description:

Ruijie Cloud shows " AP was bound by other account" while adding new ap

Solution:
If you are facing devices bound /used by others account issue. Please Ruijie Online technical support at Skype: service_rj@ruijienetworks.com and list down which SN and MAC need to be unbound with device's pictures(back panel). We will help you to fix this within one workday.

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Ronen Baruch Level 1

0 2024-10-28 19:07:19 View all replies

hello, is this still you answer ? do we need to skype you ? do you have other methods, like email, whatsapp, etc. ?

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GTAC-Jenny Level 2

0 2024-10-28 20:10:50 View all replies

Ronen Baruch replied at 2024-10-28 19:07
hello, is this still you answer ? do we need to skype you ? do you have other methods, like email, ...

You can consult with us by service email of Ruijie Networks: service_rj@ruijienetworks.com or reach us by Live Chat via https://www.ruijienetworks.com/rita to solve your issue quicker. We will help unbind device for you immediately. Thank you for your cooperation.

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