Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Why I can't connect using real mac address? Reply

User 66869

Level 1

Why I can't connect using real mac address?
221 3 2024-10-26 01:53:16
Original
I'm using RG-EG105G V3 -> RG-ES205GCP -> RG-RAP2260G.
It's only happen to my PC.
When I'm using my real mac address it can't connect, even opening Gateway. But when i use random mac address, it can connect smoothly.
I've try set static ip on my pc, on my router. I'm not limitting anything. All in default.
RG-RAP2260(G)

Troubleshoot Guide Cloud Switch Wireless Router
0 2024-10-26 07:25:59 View all replies
Hi, Sir
Did you check if the MAC addres is not added into the blacklist of cloud proyect. If not you can try to capture packets and see if the association process is beign completed.
Regards

0 2024-10-26 14:43:41 View all replies
TAC-Saul replied at 2024-10-26 07:25
Hi, Sir
Did you check if the MAC addres is not added into the blacklist of cloud proyect. If not you ...

Update: Now I can connect my real mac address.
So, I've setup static ip 192.168.68.10 to my PC in ruijie gateway. It can connect before, but now that ip can't connect. Idk why. Now i use real mac address and set static ip in ruijie gateway to 192.168.68.60. Why is it happen?

0 2024-10-28 17:33:28 View all replies
Satria replied at 2024-10-26 14:43
Update: Now I can connect my real mac address.
So, I've setup static ip 192.168.68.10 to my PC in  ...

Dear customer,
May I ask if you have configured the static IP in the following page of your EG?


If so, you could set your PC to acquire IP via DHCP. It works in a way that it always allocate the configured the IP to your PC through DHCP.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd