Un-bined current device for lost recovery key on Ruijie Cloud access
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Edited by Julius Balantakbo at 2023-9-26 08:32 How can i unbined my deviced if i can't login on my ruijie cloud account? SN: H1SU4JU018980 |
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Dear Sir, Please help supply the device picture containing SN and Time Watermark to prove you own this device now， or supply the purchase invoice of this device, so that we can assist to unbind it from other's account for you. |
GTAC-Shion replied at 2023-9-26 08:47  |
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Dear Sir, Please share your device photo with watermark like this:  Thank you. |
GTAC-Shion replied at 2023-9-26 09:14   |
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Unbind success. Thank you. |
GTAC-Shion replied at 2023-9-26 09:39 Thanks so much! |
Edited by Julius Balantakbo at 2023-9-26 10:54 Julius Balantakbo replied at 2023-9-26 09:41is there any chances that i can get the recovery codes for Two-Factor Authentication on Ruijie Cloud Account?? |
Julius Balantakbo replied at 2023-9-26 10:51Dear Sir, Pls refer to this: https://cloud.ruijienetworks.com/help/#/ArticleList?id=94974d43f5f94dc28bb09b4a832d0e61 "Support MFA login authentication" |
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