Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

RG-AP720-L 2.4ghz Issue Reply

Jeremy Bayaya

Level 1

RG-AP720-L 2.4ghz Issue
1952 1 2023-4-12 10:34:30
Original
I'm experiencing low 2.4ghz signal strength on my 2 AP's even if I'm already beside it. Anyone experiencing this?

AP 1 Firmware version: AP_RGOS 11.1(9)B1P21, Release(06211815)
AP 2 Firmware version: AP_RGOS 11.1(9)B1P30, Release(08190210)

RG-AP720-L

Wireless
0 2023-4-12 15:31:26 View all replies
Could you help to provide these information?
1.What is the signal strength now for 2.4G? Please kindly take a screentshot about this.
2.You said you already beside it, may I know what the distance is between you and AP?
3. What is power and channel width setting on AP?
Could you kindly refer to this post to check your wireless environment?https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=2453

4. What terminal you are using to test? Could you show me the vendor's name?
5. Because the negotiation rate will be different in terminals, may I know if you change another terminal to check it out?

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd