unstable connection for wifi type RG-840-I
unstable connection for wifi, less than 50 users connected, attached screenshot ping to ip Access Point |
|
Dear sir May I know the user ping which ip address that delay so much? Can you help test whether ping the gateway ip has the same issue and whether the wired network is normal? Please also provide your network topology for us. Best regards Jenny |
GTAC-Jenny replied at 2023-3-16 09:48 ping the gateway  |
unknown unknown replied at 2023-3-16 10:10 Dear sir In order to solve your problem faster, please contact with us on Rita Live(https://www.ruijienetworks.com/rita ) for this problem. If it isn't me receiving your session on Rita Live, you can tell my staff the case ID: CS20230316-1498581 , and ask him transfer the session to me, thanks for your cooperation. best regards Jenny |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
